Coco Rewards

How it Works

Coco Rewards gives you points you can redeem on future purchases.

Ways to Earn

Earn more points for different actions, and turn those points into rewards.

Complete the following to earn more

Ways to Redeem

Using your points is easy. Simply apply your points at checkout for a discount.

Coco Rewards FAQs

Answers to all your Coco Rewards questions.

Coco Rewards is Coconut Ave's loyalty program that lets you earn points every time you shop with us online or in-store. You can use these points to get discounts on future purchases or exchange them for free gifts!

Joining is easy and free! Simply create an account on our website (via popup or link at the bottom of our Homepage) or sign up at any Coconut Ave store. Once you're registered, you’re automatically enrolled in the program.

You earn 1 point for every dollar you spend at Coconut Ave, both online and in-store. Points are automatically added to your account after each purchase.

Yes, you earn points on all purchases, including sale items. However, points are not earned when buying gift cards, though you will earn points when the recipient uses the gift card to make a purchase.

You can redeem your points for discounts at checkout or choose from a selection of free gifts. Here’s how it works:

Online: Log into your account, and your available points will appear at checkout.

In-store: Let the cashier know you want to use your points, and they’ll apply them to your purchase.

Points can be redeemed for discounts or free gifts. For example:

100 points = $5 off

200 points = $10 off

Some free gifts may require different point amounts. You can view all rewards and their point values in your account.

No, points do not expire if they are not used.

Yes! You can use your points along with other discounts or promo codes for even more savings.

You can check your points balance anytime by logging into your account on our website or asking a team member at any Coconut Ave store.

If you return an item, the points you earned for that purchase will be deducted from your account. If you used points to make the purchase, they will be refunded to your account.

No, points are non-transferable and can only be used by the account holder.

No problem! Just keep your receipt and contact our customer service team within 30 days of your purchase. They’ll help add the points to your account.

No, there’s no limit! The more you shop, the more you earn.

Our team is here to help! You can reach us via our customer service chat, email, or at any Coconut Ave retail location in person or over-the-phone.